Release Notes – April 2024

Introducing our latest release notes! This month we’ve introduced several powerful tools aimed at increasing engagement, streamlining workflows, and providing greater flexibility in managing communication channels. These include:

Let’s explore these updates!

1. Added “Countdown Timer” option for website popups

Introducing our highly anticipated feature this month – Countdown Timer. Countdown timer banners for website popups can be a great way to create a sense of urgency and encourage user engagement.

To add a timer, simply create a new website popup. Once you enter the drag-and-drop editor, click on the rows tab, and from the dropdown menu, select “Countdown Timer.”

Added “Countdown Timer” option for website popups

Here, you’ll be presented with two options:

  1. Fixed – Banner with fixed timer for all users
  2. Variable – Banner with dynamic timer for each session

A. Fixed countdown timer

Opt for a fixed countdown timer by selecting the “Fixed” tab. Here, specify the end date & time, timezone, and preferred animation type. Once configured, click “Finish” to seamlessly integrate the fixed timer into your popup.

Added “Countdown Timer” option for website popups

B. Variable countdown timer

For a more dynamic approach, choose the “Variable” tab. Here, customize the timer by inputting the desired days, hours, minutes, and animation preferences. 

Added “Countdown Timer” option for website popups

Upon completion, click “Finish” and a countdown timer row will be created. Now and drag and drop this row onto your banner, and customize it accordingly.

Added “Countdown Timer” option for website popups

Alternatively, if you prefer a custom design for your popup banner, tailor it to your specifications regarding size, color, and other elements. Then, you can manually insert countdown tokens {D} : {H} : {M} : {S} within a row to seamlessly integrate the countdown timer into your banner.

Added “Countdown Timer” option for website popups

By offering both fixed and variable options, we ensure flexibility to suit diverse marketing strategies and campaign requirements. Embrace the power of the Countdown Timer feature to elevate your popup engagement and drive conversions like never before.

2. Use existing Web Pop-up banners in Journey

Up until now, we have been required to make new banners from scratch everytime while creating Journeys. However, we have recently introduced a new feature in Journey that allows you to utilize your existing banners by making a copy of them.

To accomplish this, all you need to do is drag and drop the “Web Pop-up” block onto the journey board when creating a journey. Then, click on the “Choose From Existing” dropdown menu and select a banner from your existing ones. 

Use existing Web Pop-up banners in Journey

Next, give your banner a name and click on submit. This action creates a duplicate of your selected banner within the journey. Now, you have the freedom to make any necessary modifications or customizations to your selected banner.

Once you’ve finalized your changes, simply close the editor to save your updated banner within the journey sequence. With this streamlined process, you can effortlessly incorporate your existing banners into your journeys, saving time and ensuring consistency across your campaigns.

3. Introducing manual suppression of subscribers

We’ve recently made updates to our system to distinguish between manual suppression and user-initiated unsubscribes, by allocating unique attribute values to both. 

Manual suppression vs. unsubscribe by user

Manual suppression involves a proactive step taken by the sender to exclude specific users from receiving communications. In contrast, unsubscribe by user is when recipients themselves opt out of receiving further communications. This differentiation allows for more precise management of communication channels and ensures compliance with user preferences.

Manual suppression process

To manually suppress users, navigate to the “Segments” section and access the “User List” tab. Utilize the filter options to identify the users you wish to suppress. Tick mark the desired users and choose “unsubscribe” from the “Action” dropdown menu in the top bar. 

Introducing manual suppression of subscribers

Specify the channels from which you want to unsubscribe these users and click “Update” to apply the changes.

Introducing manual suppression of subscribers

Subsequently, users will be marked as manually suppressed, and their subscription status can be viewed under the “Attributes” tab of their profile.

Bulk manual suppression

Alternatively, you can perform manual suppression in bulk by uploading a CSV file containing attribute values as “5” indicating manual suppression. 

Introducing manual suppression of subscribers

This streamlined process ensures efficient management of large user lists while maintaining precision in communication preferences.

By leveraging these functionalities, you can effectively manage communication channels, respect user preferences, and optimize your engagement strategies with precision and efficiency.


These updates represent our ongoing commitment to providing you with cutting-edge tools and features to help you achieve your marketing goals effectively. We’re excited to see how these enhancements will empower you to drive engagement, conversions, and success in your campaigns. 

Thank you for choosing us as your partner in marketing excellence. We look forward to continuing to innovate and support your journey towards success.

Stay up-to-date with our newest releases and enjoy instant access to these features by simply clicking the “Allow” button located at the top of your screen to enable push notifications. If you have any questions, feedback, or would like a demo, feel free to contact us at

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Dhruv Kalra

Dhruv is a skilled technical writer and blogger at NotifyVisitors, specializing in simplifying complex technology features into easy-to-understand language for readers. With his expertise, he delivers informative content about NotifyVisitors’ latest upgrades and features.