Frequency Capping.

Frequency capping is an easy way to avoid spamming users. It lets you define the frequency of the messages users will receive within a specific period. i.e. in a day, a month, or a week. You can further specify a time gap between the successive campaigns.

How is it helpful for you?

Frequency of
Messages

Determine the frequency of the messages the users will receive within a specific period,i.e. In a day, a month, or a week. Define the time gap between the successive campaigns.

User
Engagement

Compare the target group with the control group to assess the lifetime value of the users and uninstall rates.

Message
Resolution

Fix the issues, such as the number of campaigns to be sent in a day. What if the users receive are overboard with too many notifications or numerous promotional campaigns in a day.

How To Access Frequency Capping In NotifyVisitors Account

Channels: It defines a precise channel to send messages to the users. (push, email, or SMS). You can decide to turn on the channel to send messages. Total messages: It represents the frequency of the messages for a specific channel or all channels combined. Total messages in days: Define the frequency of days, meaning the number of messages a user will receive within a specific day or days through a particular channel or combined channels.

How to set up frequency capping

Setting up a frequency cap is as easy and fast as blinking an eye. You just have to define an upper limit to the number of messages a user can get through a specific channel or all channels combined.

How to set up a time gap for the messages

You can decide the time gap between your messages, after which a user will get your messages. The time gap must be in minutes, hours, or days. The aim here is to space out your messages and sort them so that users don’t get bombarded with your messages and skip them intentionally.

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