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How To Cancel Shopify Free Trial? An Updated Guide 2024

In a mid-2020 press release, Shopify stated that its platform is being used by more than one million e-commerce sites across 175 countries. Its enticing flexibility, security, reliability, customizability, round-the-clock support, versatility, and more have made even some of the most renowned brands use it to run a profitable online business. 

Shopify is certainly an awesome platform for entrepreneurs who’re seeking to sell their wholesale or retail goods online. You can try the Shopify store for free for 14 days before subscribing to it. This will help you determine whether or not to use it further. However, some people who’d like to try it often wonder if they’ll be able to cancel it before it terminates on its own. 

In this blog, we’ll tell you whether you’re allowed to cancel the Shopify free trial – if yes, what will happen when you do it, and how you can do it. 

Can you cancel Shopify free trial?

Yes, you can cancel your Shopify free trial at any time before it expires. Earlier, the platform’s free trial period was 90 days. Currently, this duration is only 14 days. You needn’t even submit your credit card details. But the catch is- your free trial would begin as soon as you sign up and not when you begin running your store on it.

Besides, mere 14 days aren’t enough to weigh whether the platform is the right option for your e-store. But, that’s the duration you’re given. So, within this period, you can cancel it, if you’d like to. There’ll be an extension in the period only if the company changes its trial policy in the future. 

What will happen when you cancel your Shopify free trial?

You can avail of Shopify’s free trial just by visiting the Shopify website and registering your email address there. They’ll send you a link there. Just clicking through that link will ask for your store name and you’re ready to start the free trial right away. During the free trial, you’re allowed to test any of the available Shopify plans, including:

At any point in time when you cancel your free trial, it will freeze your store and you won’t be charged. When it’s frozen, you won’t be able to make any changes or tweak your site. If you reconsider things and decide to reopen them, you can do so by choosing a monthly membership plan like basic shopify. However, you should do it within 30 days of freezing. Else, your e-store will be entirely deleted. 

Why will someone need to cancel Shopify’s free trial?

As mentioned earlier, the current free trial is offered for only 14 days, which isn’t adequate to test the store’s whole suite of functionalities. Besides, Shopify also withholds you from selling goods through it until you subscribe to one of their paid plans. You can only try or test online marketing on it.

You can build your store, choose a theme, and include your item collections. You can even install your apps there. However, the platform prevents you from selling anything until you’ve bought a priced plan. So, you won’t get to know how the real situation actually would be.

This may result in you determining it as an unwise choice, and thereby, deciding to opt-out of it. You might also decide to cancel your free trial while you’re still trying it due to other reasons. It could be something like finding it to be an imperfect choice for your e-commerce business or marketing strategies

However, Shopify is the perfect choice for e-commerce businesses selling products/services that can be configured easily. So, brands selling digital or physical items can use it. It’s also good for selling both individual products and several of them. 

Things to consider before canceling the Shopify free trial

Before canceling your Shopify free trial, there are certain factors you should consider. These include –

  1. Back-up your store’s data: Cancelling your Shopify free trial without forethought isn’t good. Create a backup of your Shopify data. In case you reconsider your Shopify cancellation after a while, this may come in handy.

  2. Cancel third-party apps purchased: Don’t cancel your Shopify free trial without canceling your subscriptions to third-party apps and plugins you’ve installed on it. Else, they may charge you for the forthcoming month. 

  3. Gain expertise: Even if you don’t cancel your free trial, at the end of 14 days, your account will be paused automatically. And 30 days after this, if you don’t restart by subscribing to one of the priced plans, it will expire. So, take maximum advantage of the free trial to acquire some expertise in using Shopify. 

How to cancel Shopify’s free trial?

Here are nine easy steps to cancel your Shopify free trial. 

  1. As aforementioned, unsubscribe from any third-party plugins and apps you’ve purchased. If you forget to do this, you’ll be charged by these third-party apps for the next month.

  2. Transfer your Shopify domain to another platform. Else, your domain will get deleted when your Shopify account gets deleted.

  3. Visit the administrator page. Enter your login details and password there.

  4. Now, you’ll be able to access your Shopify store’s ‘Settings’.

  5. Select the option ‘Plans’ from the menu.

  6. You’ll see a pop-up box on your screen with the message ‘Cancel Subscription. It also presents other options for selling your account or pausing it. 

  7. Click on Cancel Subscription and close the store. You’ll see a message asking you for the reason why you want to delete your store. Choose from the options given on the drop-down menu.

  8. Again Shopify will request you submit your login details for confirmation.

  9. Provide your login details and close the store. This will freeze your store. And it will be deleted completely after 30 days.

It’s this simple. However, if you aren’t still able to comprehend how to work it out, do get the help of an expert to handle this for you.

Wrapping up

Shopify is a wonderful e-commerce platform for businesses selling both individual products and several of them online. If you’d like to use it, you should subscribe to one of its priced plans. However, you can try any of its plans for free for two weeks. At any point in time, if you’d want to cancel your Shopify free trial, you can refer to this blog to know how to do it. 


1. How to cancel Shopify’s free trial?

You can easily cancel your Shopify free trial in the following manner.

Account settings > Plans > Cancel subscription

Read the entire blog to know the details of this. 

2. What will happen when you cancel your Shopify free trial?

When you cancel your free trial, it will freeze your store and you won’t be charged. When it’s frozen, you won’t be able to make any changes or tweak your site.

3. What are the limitations of the Shopify free trial?

The primary limitation is Shopify’s free trial’s duration, which is only 14 days. Besides, it only allows you to set up your store. You can’t sell your products/services through it till you’ve subscribed to one of their priced plans.


Stella is a content writer at NotifyVisitors, a marketing automation software that helps businesses to expand their reach. Apart from writing, she enjoys reading and cooking.