Improved session tracking with session event

We’ve introduced a new “session_start” system event to enhance user session tracking. Now, every time a user visits your website, a session will begin, and this event will be triggered.

Sessions are tracked at 30-minute intervals—if a user revisits within 30 minutes, a new session event won’t be recorded. However, if they return after more than 30 minutes, a new session event will be triggered. This improvement provides more accurate session tracking for better user behavior analysis.

The “session_start” event is enabled by default. To disable it at any point, go to Settings and navigate to the Events section. Within the Events page, switch to the System Events tab. From the Filter Event dropdown, select Session, and then toggle off the “session_start” event. 

Analyze session event

You can analyze the “Session Start” event by visiting the Analytics panel and clicking on Events from the sidebar. From the Select Event dropdown, choose “Session Start” and click on View Details. Here, you will be able to explore session trends, user attributes, technographic details, and more.

In addition to event analytics, the “Session Start” event can also be used across various modules, including funnel analysis, userflow, segment creation, journey building, and exporting event logs. 

This enhancement provides deeper visibility into user sessions and opens up new possibilities for optimizing engagement strategies based on user behavior patterns.

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