We’re excited to launch a powerful Agentic AI chatbot that simplifies how you interact with our Customer Data Platform. Whether you have questions about the software or want to automate tasks, this truly intelligent assistant is here to help.
Our Gen AI can do more than just answer queries, it can autonomously create user segments based on actions, inactions, or demographic properties. It can also build multi-channel campaigns across Email, SMS, Push, WhatsApp, and more, saving you time and effort.
Coming soon, you’ll even be able to generate fully automated journey workflows simply by describing what you want in a prompt.
To use the chatbot, just click the AI assistant icon at the bottom right of your screen.

From there, you can:
- Ask questions via simple prompts
- Find, enable, or disable settings
- Create segments, campaigns, or journeys with ease

For example, type:
“Create a segment of users interested in smartwatches.”
If any extra details are needed, the AI will ask you for them, guiding you step by step.
With just a conversation, you can streamline customer data management and marketing tasks like never before.
Try it today and experience what true AI-powered automation feels like.