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net-promotor-score

Net Promoter Score

The easiest way to gather actionable customer feedback to
accelerate growth and drive Brand Promotion

No technical knowledge required. 300 Response are on us

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A do-it-yourself editor to create your pop-up with your design

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Three steps to improve your business

Customize your NPS survey

Customize your NPS survey with NotifyVisitors DIY editor. Customize everything like heading, questions, color and create NPS which matches with your theme.

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Ask your question on multi-platforms

Collect actionable customer feedback through mobile, web or via email. Customize one and use it on multiple platforms like a tablet, mobile and desktop and use same NPS to send on customer email.

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Get deep analytics and insights

Improve your business by reducing churn and accelerate growth with the help of NotifyVisitors deep analytics and insights. Get detailed analytics including customer review, country, city, device and many more for customer segmentation.

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Product Features

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Do-it-yourself Editor

A fully customizable NPS survey through the DIY editor. Edit text, color, call-to-action etc through an editor and create NPS that matches your theme.

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Analytics

Get detailed analytics, performance reports and click-through rate for each NPS Survey. Deep insights of users with their review and rating to construct better products.

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Enterprise Solutions

For our enterprise clients, we can provide a customized solution. In addition, priority support, NDAs and service level agreements are also available.

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Security

Your data will be safe with NotifyVisitors. You can export all data anytime and anywhere.

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Real-Time Dashboard

Rating and reviews are available immediately. All the graph and chart will update in real-time for better visualization.

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Scheduling NPS

NotifyVisitors provide dynamic scheduling of your NPS. Either you can ask recurring NPS on specific time period or ask only once.

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Export

Easy to export complete analytics reports from the dashboard anytime.

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Logical

NotifyVisitors NPS works on logic. You can ask or skip question based on user ratings.

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Multiple platform

You can use NotifyVisitors NPS on multiple platforms like WordPress.

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Targeting Rules

Ask your NPS survey with multiple targeting rules like geolocation, page URLs and user custom activity.

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Survey Personalization

Personalize your NPS survey with greetings, customer Name and his local language with NotifyVisitors personalization.

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White label

Make your NPS white label. Add your company logo, font, color, customs data and url anything you want in NPS.

How does Net Promoter Score work?

Customers can rate your products on the scale of 0 to 10. Here 0 will mean the customer is not satisfied with your product and 10 means customer is fully satisfied with your product.

On the basis of their responses, we classify them into three categories: Detractors, Passives, and Promoters. By classifying them, companies can improve their customer relationship and improve their brand image. Detractors and Passives are those who are not satisfied with your products and you have to work on the problems they are facing with your product. Promoters are those who are happy with your products and you can ask them to write a public review of your products.

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percentage of detractors

NotifyVisitors calculate your NPS by a standard formula. Net Promoter Score is calculated by subtracting the percentage of Detractors from the percentage of Promoters, and the final value can range anywhere from -100 to 100.