Emancipate customer support through chats
Give multiple advantages to your customers through chat enabled services. Connect with them instantly without any manual labor.
Trusted by 12,000+ customers
Features
Unlimited websites
Install the live chat widget on as many websites and blogs as you want at no additional cost
Customizable
Customizable chat widget completely to suits your website. Mix and match from a range of colors and options.
Chat shortcuts
Save time by creating shortcuts for common answers and replies. Access these shortcuts with a click of a button in chat sessions.
Transfer chats
Transfer chats to other agents in a single click. Work as a team to delight customers.
Persistent Chats
Our live chat widget follow visitors as they browse through your website, providing a seamless chat experience.
Email Transcript
Email the chat transcript to the customer for reference as soon as the agent is done with the chat. Delight customers and turn them into brand promoters.
Live chats - Get ahead of your competitors
What more can a customer want when all their queries are resolved over chats. Adopt the most cost-effective way of engaging customers. Improve your brand’s identity in the most convenient and quickest way.
Build a customer base
Fetch visitors to your site by enabling chat widgets. Notify them about your products. Resume customer journeys when they feel stuck. Make their journey easier and delightful through chat bound services.
Customize widgets on different websites
Keep your customers coming back to your sites through chat widgets. Customize chat widgets and handle all them through one single platform.
Invite visitors to chat
Know how much time a visitor spends on your website. Send them customized chat invitations and engage them on the basis of demographic factors.
Relevant chat features fasten productivity
Pertinent live features that follow efficiency and save time.
Forecast messages
Feel intuitive towards your customers. Know what they are looking for and engage them with quick automated responses.
Vital customer details
Check yourself with all the needed customer information before starting a chat. Engage them further with personalized tones.
Assign tasks
Allocate customers’ inquiries and their requests to your agents. Archive customer chats so as to provide data to the agents.
Live chats - Get ahead of your competitors
What more can a customer want when all their queries are resolved over chats. Adopt the most cost-effective way of engaging customers. Improve your brand’s identity in the most convenient and quickest way.
Build a customer base
Fetch visitors to your site by enabling chat widgets. Notify them about your products. Resume customer journeys when they feel stuck. Make their journey easier and delightful through chat bound services.
Customize widgets on different websites
Keep your customers coming back to your sites through chat widgets. Customize chat widgets and handle all them through one single platform.
Invite visitors to chat
Know how much time a visitor spends on your website. Send them customized chat invitations and engage them on the basis of demographic factors.
Relevant chat features fasten productivity
Pertinent live features that follow efficiency and save time.
Forecast messages
Feel intuitive towards your customers. Know what they are looking for and engage them with quick automated responses.
Vital customer details
Check yourself with all the needed customer information before starting a chat. Engage them further with personalized tones.
Assign tasks
Allocate customers’ inquiries and their requests to your agents. Archive customer chats so as to provide data to the agents.
Peppybiz allows us to effectively manage, monitor and deliver customer support. It provides omni channel monitoring and support at one place.
MARTAND
Axis Mutual FundTrack goals and achievements
Analyzing oneself is the key foundation of growth. Access your performance through reports and analytics. Use them to refine yourself and your strategies.
Customer feedback
Get revelations about customer satisfaction in the form of chat ratings. Uplevel your customer support on the basis of those revelations.
Agents productivity
Examine your agents' performance with his ability to serve customers quickly through chat durations. Assign them duties in different shifts to enhance customer satisfaction.
Chat administration
Supervise your agent’s performance by looking into the chat volume and user satisfaction.Enable them undying support through real-time analytics.
Track goals and achievements
Analyzing oneself is the key foundation of growth. Access your performance through reports and analytics. Use them to refine yourself and your strategies.
Customer feedback
Get revelations about customer satisfaction in the form of chat ratings. Uplevel your customer support on the basis of those revelations.
Agents productivity
Examine your agents' performance with his ability to serve customers quickly through chat durations. Assign them duties in different shifts to enhance customer satisfaction.
Chat administration
Supervise your agent’s performance by looking into the chat volume and user satisfaction.Enable them undying support through real-time analytics.
Start Growing With Peppybiz Today
With tools to make every part of your process more human and a support team excited to help you, getting started with inbound has never been easier.
