Let our product do the talking
Reduce your workload and automate the routine tasks to perform work operations diligently.
Enhance work output with ideal automation tool
Resolve the issues of unattended tickets or overdue tickets by setting up the ticket’s properties.
Give on the spot responses to the customers with pre-defined template responses and save time.
Perform the right actions with the tickets, such as closing or archiving tickets. Use time-based conditions for rightful maintenance of tickets.
“PeppyProjects has helped us structure our team. All projects are now tested and launched a lot quicker and modifications are easier to implement.”
NANDITASBI Life Insurance
Handle external and internal workflows
Assign right tickets to the right agent
Employ rule-based ticket assignment to allot the right ticket to the right agent.
Integrate with external systems
Use conditional webhooks to communicate and integrate with the external systems.