Let our product do the talking

Reduce your workload and automate the routine tasks to perform work operations diligently.
Automatic-Ticket-Assignment

Enhance work output with ideal automation tool

Automate workflow

Resolve the issues of unattended tickets or overdue tickets by setting up the ticket’s properties.

Workflow-Automation
Timely-Communication

Timely responses

Give on the spot responses to the customers with pre-defined template responses and save time.

Tickets maintenance

Perform the right actions with the tickets, such as closing or archiving tickets. Use time-based conditions for rightful maintenance of tickets.

Automated-Maintenance
“PeppyProjects has helped us structure our team. All projects are now tested and launched a lot quicker and modifications are easier to implement.”
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NANDITA

SBI Life Insurance

Handle external and internal workflows

Rule-based-Assignment

Assign right tickets to the right agent

Employ rule-based ticket assignment to allot the right ticket to the right agent.

Integrate with external systems

Use conditional webhooks to communicate and integrate with the external systems.

External-Integrations

Start Growing With Peppybiz Today

With tools to make every part of your process more human and a support team excited to help you, getting started with inbound has never been easier.
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