Exclusive Inbound Services For Customers

PeppyBiz is one of the eminent customer support software solutions. It helps in enhancing a business growth with multiple features -ticket system,live chat customer support, content rich knowledgebase and much more to empower business requirements.
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Trusted by 12,000+ customers

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Manage Customer Requests

Manage Customer Requests

Peppydesk allows you to integrate all the customer’s requests from different channels all at one place. Ease out your customer support services with the consolidated software solutions. Manage everything at one extensive platform.

Deliver Bug-Free Software

Serve perfection to the customers through automated bug tracking software. Peppytask gives you effective solutions to manage your bugs easily. Deliver bug free products to your customers by fixing them with resilient business rules.
Deliver Bug-Free Software
Nurture Knowledge of Users

Nurture Knowledge of Users

Let your customers solve their intricate mysteries themselves. Provide them with a nurturing help center where they can find solutions to all of their queries. Engage your customers with adequate and wholesome content inclusive of catchy images. Know their feedback to give them more comprehensive knowledge.

Provide Livechat Support

Stand like a rock with your customers by providing them unconditional support. Solve their queries with the help of PeppyChat’s impeccable features. Know your customer’s requirements by polishing yourself at the same time, through their feedback.
Provide Livechat Support
Gather Sound Feedback

Gather Sound Feedback

Know what your customers are thinking about you with great software tools. Win their loyalty by giving them remarkable services. Let your customers spread your popularity to others. Deliver them satisfaction through larger than life experiences.
Peppybiz allows us to effectively manage, monitor and deliver customer support. It provides omni channel monitoring and support at one place.
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Multiple Features In Service Hub

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Live Chat

Dissolve your customer’s queries through live chats and interactions. Increase customer efficiency by focusing on each customer’s problems through personalized communication.

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Reporting Tools

Know the power of your wealthy knowledgebase content through reporting tools. Compute your performance through customer feedback,response time and ticket volume.

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Customer Goals

Achieve customer goals through powerful metrics such as response time on each ticket. Utilize these goals to measure and live up to the standards of standard level agreements.

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Knowledgeable Articles

Give your customers a dose of knowledge. Let them look up for their queries themselves through knowledgebase articles. Allow them to search up for the articles through indexed search engines.

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NPS Feedbacks

Determine your future plans through feedback oriented NPS Surveys. Make your brand shine through the positive and healthy responses. Remember your business health depends on your customer’s powerful supplements.

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Feedback surveys

Get a pulse on customer happiness, and deploy surveys to gather feedback that can be used to build better customer experience.

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Customer Tickets

Manage your customer’s issues effectively through productive ticket management. Allocate tickets amongst your officials for faster and easier resolution. Organize and track all the tickets, at one collaborative space.

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Bug Tracker Peppyprojects

Don’t fix bugs later, fix them now is our motto. PeppyProjects help you in developing bug free software. An efficient bug tracker software is the leading solution for all your task management Matters.

Start Growing With Peppybiz Today

With tools to make every part of your process more human and a support team excited to help you, getting started with inbound has never been easier.
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