What is an Order Confirmation Email?
01
Order Number:
– Crucial for customer inquiries. – Should be prominently displayed.
Customer Contact Details:
Including the customer’s name and billing address is also essential.
02
Shipping Address Confirmation:
– Even if same as billing address. – Enables address verification.
03
Order Summary:
– Product name, quantity, color, size, weight, price. – Tracking link if possible.
04
Cost Breakdown:
– Clear explanation of charges. – Product cost, taxes, shipping, discounts.
05
Always mention the payment mode, so customers know what they have been charged for and the total amount.
06
Payment Mode and Amount: