VS

Behavioral

Segmentation

Demographic

Segmentation

– In the dynamic marketing world, continuous evolution and adopting new techniques are crucial for reaching maximum customers and improving conversion rates.

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– Understanding customer behavior through segmentation is essential for effective marketing strategies.

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What is Behavioral Segmentation?

– Behavioral segmentation categorizes customers based on their interactions with a website or app and their engagement with a brand.

– Activities such as clicks, likes, dislikes, purchase history, and attitudes towards products help identify customer preferences and mindset.

What is Demographic Segmentation? 

– Demographic segmentation divides customers based on age, gender, location, education, income, and family status.

– While useful for B2C markets, it's slowly losing importance due to the need for faster, more effective techniques.

Advantages of Behavioral Segmentation Over Demographic Segmentation:

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1. Behavioral segmentation offers faster and more relevant insights into customer behavior.

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2.  helps businesses provide personalized products and services, improving customer experience and increasing conversions. 

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3. Allows companies to identify high-value and loyal customers for better targeting and prioritization.